Billy Bishop Toronto City Airport Named One of World’s Best by 2025 Skytrax World Airport Awards
Billy Bishop Toronto City Airport (YTZ) has once again been ranked among the world’s best by the Skytrax World Airport Awards, a global benchmark of airport excellence voted on by nearly 14 million passengers worldwide. Ranking tenth in the World’s Best Airports (under five million passengers) category, this represents the ninth year that Billy Bishop Toronto City Airport has won a prestigious Skytrax award.
The 2025 Skytrax Awards are based on millions of airport survey questionnaires completed by more than 100 different nationalities of air travellers, covering 550 airports worldwide. In the independent survey, passengers continued to rank Billy Bishop Airport highly across 39 key performance indicators, including fast check-in times, ease of access to the terminal, and the courtesy and efficiency of airport staff.
We are honoured to be recognized as one of the world’s top airports by the Skytrax World Airport Awards. This honour reflects the dedication and commitment of the many teams and partners that work everyday to deliver exceptional customer service, unparalleled convenience, and the distinctive travel experience that sets Billy Bishop Toronto City Airport apart. This prestigious recognition also underscores the airport’s vital role in boosting connectivity, supporting trade and tourism, and strengthening Toronto’s reputation on the global stage.
This accolade from Skytrax is particularly meaningful because it is a recognition from our passengers that we're on the right track. Connecting people efficiently while ensuring their experience is enjoyable is absolutely foundational to our role as the terminal partner. I’d like to thank airport employees for always keeping our passengers top of mind in the work they do.
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About the Skytrax World Airport Awards
The World Airport Awards are the most prestigious accolades for the airport industry, voted by customers in the largest, annual global airport customer satisfaction survey. The survey and awards process is independent and free of any airport influence or interference in final results. The World Airport Awards are a global benchmark of airport excellence, and widely known as the Passengers Choice Awards.
About Billy Bishop Toronto City Airport
Offering service to more than 20 cities in Canada and the U.S., with connection opportunities to more than 100 international destinations via our airlines’ networks, Billy Bishop Toronto City Airport is an important international gateway that will deliver a U.S. Customs and Border Protection Preclearance facility in 2025. The airport is a key driver to Toronto’s economy, generating more than $2.1 billion in total economic output and supporting 4,450 jobs, including 2,080 directly associated with the airport’s operations. Billy Bishop Toronto City Airport has served its community for more than 85 years from its iconic location on the Toronto waterfront, where it facilitates healthcare for Ontarians by providing a base for medevac services connected to local hospitals. Billy Bishop Toronto City Airport is committed to achieving its vision of cleaner, greener and quieter operations, and is renowned for its unique travel experience, efficiency, and customer service, having won a host of passenger-driven and environmental achievement awards. Billy Bishop Toronto City Airport is owned and operated by PortsToronto. Nieuport Aviation is the terminal partner at Billy Bishop Toronto City Airport.
About PortsToronto
For more than 100 years PortsToronto has worked with its partners at the federal, provincial and municipal levels to enhance the economic growth of the City of Toronto and the Greater Toronto Area. PortsToronto owns and operates Billy Bishop Toronto City Airport, which welcomed approximately 2.8 million passengers in 2019; the Outer Harbour Marina, one of Canada's largest freshwater marinas; and the marine Port of Toronto that includes businesses in a variety of sectors including marine shipping, cargo services, media production and passenger cruises. PortsToronto is committed to fostering strong, healthy and sustainable communities and has invested more than $28 million since 2009 in charitable initiatives and environmental programs that benefit communities along Toronto's waterfront and beyond. PortsToronto operates in accordance with the Canada Marine Act and is guided by a board with representation from all three levels of government.