Travel Modality Trends at Billy Bishop Toronto City Airport
2024 Analysis of Traveller Behaviours to and from the Airport
As the operator of Billy Bishop Toronto City Airport, PortsToronto regularly commissions studies on traffic and pedestrian patterns to understand how people travel to and from the airport. These insights support planning and operations, helping to enhance travel experience, reduce environmental impact and ensure safety for all users. Conducted by Dillon Consulting, the latest study reveals interesting changes in travel patterns, in line with overall social trends. Download the factsheet below for statistical information.
Key Findings in 2024
Public transit remains a strong preference for users
- Transit use has increased significantly; it is now nearly twice as common among arriving passengers and three times as common among those departing, compared to 2018.
- The free shuttle takes passengers to/from Union Station. Demand remains strong.
- Good weather correlates with increased transit use. Data suggest that single passengers are more likely to choose transit over hired vehicles when skies are clear.
- The data also suggest that travelers prefer auto-based transportation when control over timing is important—such as arriving for a flight—while transit is seen as more appealing for return/post-arrival trips.
Active transportation and transit take top combined spot for departing users
- More than half (55%) of users now leave the airport by transit, shuttle, walking, or cycling, based on combined seasonal averages.
Overall vehicle traffic has decreased from five years ago
- Overall vehicle traffic in the immediate area has decreased significantly compared to 2018, with lower volumes observed both during peak hours and throughout the day. Along Eireann Quay and nearby queuing areas, traffic remained manageable, with only brief periods of minor congestion.
- Airport-related traffic accounts for an estimated 20–50% of volume on major nearby routes, and just 2–5% on Lake Shore Boulevard.
- Residential impact is minimal, with only about 5% of local traffic attributed to the airport.
Operational Considerations
- Competition for curbside space has increased somewhat, with double parking observed at peak timings. Operational challenges were noted as minor during the survey period.
The Billy Bishop Toronto City Airport transportation survey is available for the years 2012, 2015, 2018, 2023, and 2024. Data sources include traffic and passenger counts, vehicle queue lengths, parking data and shuttle usage records.
Media Contact
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Claire Pfeiffer Senior Manager, Communications, Gestionnaire principale Toronto Port Authority Media Contact |
Billy Bishop Toronto City Airport is an award-winning gateway to Canada’s largest city, offering unmatched convenience just minutes from downtown Toronto. Serving passengers since 1939, the airport provides service to more than 20 cities across Canada and the U.S., with connections to more than 100 global destinations through its airline partners, and a U.S. Customs and Border Protection Preclearance facility opening soon.
Renowned for its accessibility, stunning skyline views and 98% passenger satisfaction rating, Billy Bishop Toronto City Airport supports critical regional services, including medical travel and medevac operations through Ornge. It is also a key economic driver, supporting more than 4,000 jobs (2,000 directly associated with its operations) and generating approximately $2 billion annually for the regional economy.
Committed to sustainability, the airport is a three-time recipient of the Airports Council International–North America’s Environmental Achievement Award and is certified under Level 1 Airport Carbon Accreditation.
Billy Bishop Toronto City Airport is owned and operated by PortsToronto. Nieuport Aviation is the terminal partner and operates the airport’s complimentary shuttle service to and from downtown Toronto.